Channel Deployment Guide

Detailed guide for connecting your AI employee to Telegram or Lark.

Supported Channels

Channel	Status	Best For
Telegram	Available	International users, personal use
Lark (Feishu)	Available	Domestic teams, enterprise use
WeCom (企业微信)	Available	Domestic enterprise users
DingTalk (钉钉)	Available	Domestic teams, no public callback needed
WhatsApp	Available	International business users
Discord	Coming Soon	Developer/community scenarios
Slack	Available	European/US enterprise users

Tip: You can connect multiple channels simultaneously. Your AI employee responds across all connected channels. Pro plan supports Telegram + Lark dual-channel access.

Prerequisites

Item	Description
COCO Account	Registered and paid/trial active
Channel Account	Your Telegram or Lark platform account
~10 minutes	Time to complete deployment

You do NOT need:

Any servers or technical infrastructure
Any coding skills
API keys or developer accounts
Any technical knowledge

Option A: Telegram Deployment (Recommended for international users)

Estimated time: 5-8 minutes

Step 1: Create a Telegram Bot

Create a Telegram Bot — Complete 4 steps via BotFather

Open Telegram, search for @BotFather (official bot manager)
Send /newbot command
Enter your Bot display name (e.g., My COCO AI)
Enter your Bot username (must end with bot, e.g., my_coco_ai_bot)
BotFather returns a Bot Token (format: 110201543:AAHdqTcvCH1vGWJxfSeofSAs0K5PALDsaw)
Copy and save this Token — you'll need it next

Important: The Bot Token is your bot's unique credential. Do not share it with others.

Step 2: Configure Bot Settings (Optional but recommended)

In @BotFather:

Send /setdescription → Select your Bot → Enter description
- Suggested: COCO AI Digital Employee - Your Dedicated AI Assistant
Send /setuserpic → Select your Bot → Upload an avatar
- Recommended: Use COCO logo or your company logo

Step 3: Connect in COCO Dashboard

Log into COCO Dashboard
Go to the channel configuration page, select Telegram
Paste the Bot Token from Step 1
Click Verify and Connect
System automatically validates the Token and completes connection

Step 4: Start Using

In Telegram, search for your Bot username (e.g., @my_coco_ai_bot)
Click Start or send /start
Send any message — AI employee responds immediately
Deployment complete!

Tip: Telegram is the simplest deployment. No admin permissions needed, no extra configuration. Recommended for first-time users.

Telegram FAQ

Issue	Solution
Bot not responding	Check if Token is correct, verify connection status in Dashboard
Slow responses	Check network connection. Telegram requires stable internet
Want multi-user access	Add Bot to a Telegram group. All group members can interact with AI
Want to switch Bot	Disconnect old one in Dashboard, create new Bot and reconnect

Option B: Lark / Feishu Deployment

Estimated time: 8-15 minutes

Note: Adding a self-built app (Bot) in Lark/Feishu requires enterprise admin approval. If you don't want to set up an enterprise Bot right away, you can first create a Lark personal account (international) or Feishu personal account (domestic). You can create and use Bots in your personal workspace without admin approval.

Lark (international) and Feishu (domestic China) have slightly different interfaces. Choose the guide that matches your platform:

Lark Deployment (Recommended for international teams)

Step 1: Access Lark Open Platform

Visit Lark Open Platform
Log in with your Lark account
Click Developer Backend in the top-right corner

Step 2: Create a Custom App

In the Developer Backend, click Create Custom App
Enter app name (e.g., COCO AI Employee) and description
After creation, note down:
- App ID
- App Secret

Tip: Enterprise admin permissions are required. If you're not an admin, contact your IT department or use a Lark personal account first.

Step 3: Configure Permissions

In the app management page, go to Permissions & Scopes. Copy the following JSON and import all permissions at once:

json

{
  "scopes": {
    "tenant": [
      "contact:contact.base:readonly",
      "contact:user.base:readonly",
      "im:app_feed_card:write",
      "im:chat",
      "im:chat.announcement:read",
      "im:chat.announcement:write_only",
      "im:chat.chat_pins:read",
      "im:chat.chat_pins:write_only",
      "im:chat.collab_plugins:read",
      "im:chat.collab_plugins:write_only",
      "im:chat.labels",
      "im:chat.managers:write_only",
      "im:chat.members:bot_access",
      "im:chat.members:read",
      "im:chat.members:write_only",
      "im:chat.menu_tree:read",
      "im:chat.menu_tree:write_only",
      "im:chat.moderation:read",
      "im:chat.tabs:read",
      "im:chat.tabs:write_only",
      "im:chat.top_notice:write_only",
      "im:chat.widgets:read",
      "im:chat.widgets:write_only",
      "im:chat:create",
      "im:chat:delete",
      "im:chat:moderation:write_only",
      "im:chat:operate_as_owner",
      "im:chat:read",
      "im:chat:readonly",
      "im:chat:update",
      "im:datasync.feed_card.time_sensitive:write",
      "im:message",
      "im:message.group_at_msg:readonly",
      "im:message.group_msg",
      "im:message.group_msg:readonly",
      "im:message.p2p_msg:readonly",
      "im:message.pins:read",
      "im:message.pins:write_only",
      "im:message.reactions:read",
      "im:message.reactions:write_only",
      "im:message.urgent",
      "im:message.urgent:phone",
      "im:message.urgent:sms",
      "im:message:readonly",
      "im:message:recall",
      "im:message:send_as_bot",
      "im:message:send_multi_depts",
      "im:message:send_sys_msg",
      "im:message:update",
      "im:resource",
      "im:url_preview.update",
      "im:user_agent:read"
    ],
    "user": []
  }
}

Scope overview: The scopes above cover contacts (read), chat management (full), messaging (send/receive/recall/pin/react), group @mention listening, urgent messages, file resources, and feed cards. The im:message:send_multi_depts scope replaces the older im:message:send_multi_users name used in previous versions of the platform. The Feishu (domestic China) version uses a slightly smaller scope set — see the Feishu section for details.

Step 4: Get Verification Token

In app management, go to Events & Callbacks
Click the Encryption Strategy tab
Find the Verification Token at the bottom of the page, click the eye icon to view and copy it

Tip: On the same page you'll also find the Encrypt Key (optional). If you need encrypted communication, record this as well.

Step 5: Connect in COCO Dashboard and Deploy

Log into COCO Dashboard
Go to the channel configuration page, select Lark
Enter the following credentials:

Field	Source
App ID	Lark Open Platform → Credentials & Basic Info
App Secret	Lark Open Platform → Credentials & Basic Info
Verification Token	Lark Open Platform → Events & Callbacks → Encryption Strategy
Encrypt Key (optional)	Lark Open Platform → Events & Callbacks → Encryption Strategy

Click Connect — the system will automatically deploy your AI employee (typically takes 2-3 minutes)
After deployment, the page will display your dedicated Webhook URL — copy this URL (needed in the next step)

Step 6: Configure Event Subscription

Return to the Lark Developer Backend, go to Events & Callbacks
Under "Event Configuration", select Send events to developer server
Paste the Webhook URL from the previous step into the Request URL field
Subscribe to events:
- im.message.receive_v1 — Receive messages (required)
- im.chat.member.bot.added_v1 — Bot added to group (optional)
Click Save

Step 7: Create Version and Publish

In the Lark Developer Backend, go to Version Management & Publishing
Click Create Version
Enter version number (e.g., 1.0.0) and update description
Confirm app capabilities and permissions, click Save
In the confirmation dialog, click Confirm Publish

Admin Approval: After publishing a Lark custom app, the enterprise admin must approve it in the Lark Admin Console before the app becomes active. If you're using a personal account, this step is not needed.

Step 8: Enable Bot and Add to Groups

In Lark Open Platform, go to Bot menu, confirm bot functionality is enabled
Open Lark client
Create or enter a group
Group Settings → Bots → Add Bot → Search for your app name
Confirm addition
@mention your bot in the group and send a message
AI employee responds → Deployment complete!

Also works in private chat: Search for your app name in Lark and start a direct conversation.

Feishu Deployment (Recommended for domestic China teams)

WebSocket (Recommended): Simplest setup — only needs App ID and App Secret, no Webhook URL or verification required.

Webhook (Traditional): Feishu pushes events to a Webhook URL — requires Verification Token configuration.

Step 1: Access Feishu Open Platform

Visit Feishu Open Platform
Log in with your Feishu account
Click Developer Backend in the top-right corner

Step 2: Create an Enterprise App

In the Developer Backend, click Create Custom App
Enter app name (e.g., COCO AI Employee) and description, select an app icon
Click Create to finish
After creation, go to Credentials & Basic Info in the left sidebar and note down:
- App ID
- App Secret

Tip: Enterprise admin permissions are required. If you're not an admin, contact your IT department or use a Feishu personal account first.

Step 3: Add Bot Capability and Configure Permissions

In the app management page, first add the Bot capability by clicking + Add, then go to Permission Management in the left sidebar.

In the Permission Management page, copy the following JSON and import all permissions at once:

json

{
  "scopes": {
    "tenant": [
      "contact:contact.base:readonly",
      "contact:user.base:readonly",
      "im:app_feed_card:write",
      "im:chat",
      "im:chat.announcement:read",
      "im:chat.announcement:write_only",
      "im:chat.chat_pins:read",
      "im:chat.chat_pins:write_only",
      "im:chat.collab_plugins:read",
      "im:chat.collab_plugins:write_only",
      "im:chat.managers:write_only",
      "im:chat.members:bot_access",
      "im:chat.members:read",
      "im:chat.members:write_only",
      "im:chat.menu_tree:read",
      "im:chat.menu_tree:write_only",
      "im:chat.moderation:read",
      "im:chat.tabs:read",
      "im:chat.tabs:write_only",
      "im:chat.top_notice:write_only",
      "im:chat.widgets:read",
      "im:chat.widgets:write_only",
      "im:chat:create",
      "im:chat:delete",
      "im:chat:moderation:write_only",
      "im:chat:operate_as_owner",
      "im:chat:read",
      "im:chat:readonly",
      "im:chat:update",
      "im:datasync.feed_card.time_sensitive:write",
      "im:message",
      "im:message.group_at_msg:readonly",
      "im:message.group_msg",
      "im:message.p2p_msg:readonly",
      "im:message.pins:read",
      "im:message.pins:write_only",
      "im:message.reactions:read",
      "im:message.reactions:write_only",
      "im:message.urgent",
      "im:message.urgent:phone",
      "im:message.urgent:sms",
      "im:message:readonly",
      "im:message:recall",
      "im:message:send_as_bot",
      "im:message:send_multi_depts",
      "im:message:send_sys_msg",
      "im:message:update",
      "im:resource",
      "im:url_preview.update",
      "im:user_agent:read"
    ],
    "user": []
  }
}

Feishu vs Lark scopes: The Feishu (domestic China) scope set above differs slightly from the Lark (international) version. Two scopes — im:chat.labels and im:message.group_msg:readonly — are not supported on the Feishu China platform and have been removed. All other scopes are identical.

Step 4: Get Verification Token

In app management, go to Events & Callbacks
Click the Encryption Strategy tab
Find the Verification Token at the bottom of the page, click the eye icon to view and copy it

Tip: On the same page you'll also find the Encrypt Key (optional). If you need encrypted communication, record this as well.

Step 5: Connect in COCO Dashboard and Deploy

Log into COCO Dashboard
Go to the channel configuration page, select Feishu
Enter the following credentials:

Field	Source
App ID	Feishu Open Platform → Credentials & Basic Info
App Secret	Feishu Open Platform → Credentials & Basic Info
Verification Token	Feishu Open Platform → Events & Callbacks → Encryption Strategy
Encrypt Key (optional)	Feishu Open Platform → Events & Callbacks → Encryption Strategy

Click Connect — the system will automatically deploy your AI employee (typically takes 2-3 minutes)
After deployment, the page will display your dedicated Webhook URL — copy this URL (needed in the next step)

Step 6: Configure Event Subscription

Return to the Feishu Developer Backend, go to Events & Callbacks
Under "Event Configuration", select Send events to developer server
Paste the Webhook URL from the previous step into the Request URL field
Subscribe to events:
- im.message.receive_v1 — Receive messages (required)
- im.chat.member.bot.added_v1 — Bot added to group (optional)
Click Save

Step 7: Create Version and Publish

In the Feishu Developer Backend, go to Version Management & Publishing
Click Create Version
Enter version number (e.g., 1.0.0) and update description
Confirm app capabilities and permissions, click Save
In the confirmation dialog, click Confirm Publish

Admin Approval: After publishing a Feishu custom app, the enterprise admin must approve it in the Feishu Admin Console before the app becomes active. If you're using a personal account, this step is not needed.

Step 8: Enable Bot and Add to Groups

In Feishu Open Platform, go to Bot menu, confirm bot functionality is enabled
Open Feishu client
Create or enter a group
Group Settings → Bots → Add Bot → Search for your app name
Confirm addition
@mention your bot in the group and send a message
AI employee responds → Deployment complete!

Also works in private chat: Search for your app name in Feishu and start a direct conversation.

Option C: WeCom (企业微信) Deployment

Estimated time: 10-15 minutes

Note: WeCom (企业微信) is Tencent's enterprise messaging platform, widely used by Chinese companies. Setting up a self-built application requires enterprise admin access to the WeCom Admin Console.

Five credentials are required:

Credential	Description
Corp ID (CorpID)	Enterprise unique identifier
App Secret	Application credential key
Agent ID (AgentId)	Application identifier
Token	Callback verification token
EncodingAESKey	Callback message encryption key (43 characters)

Step 1: Get Your Corp ID (CorpID)

Visit the WeCom Admin Console My Enterprise page. Scroll to the bottom to find the Enterprise ID (企业ID). Copy and save this value.

Step 2: Go to App Management and Create an Application

In the left sidebar, go to App Management (应用管理). In the "Self-Built" (自建) section at the bottom, click Create Application (创建应用).

Step 3: Set Application Name and Visible Scope

Give your Bot a memorable name (e.g., COCO AI Employee) and set the Visible Scope (可见范围) to select which team members can see and use the Bot.

Step 4: Get AgentId and Secret, Set Up API Reception

After the application is created, on the application detail page:

AgentId — displayed directly on the page
Secret — click "View" to obtain

Then in the "Features" section at the bottom, click Receive Messages → Set Up API (接收消息 → 设置API接收).

Important: The Secret is only shown once. Save it immediately.

Step 5: Get Token and EncodingAESKey (Do Not Save Yet)

In the "API Message Reception" configuration page:

Token — click "Randomly Generate" (随机获取)
EncodingAESKey — click "Randomly Generate" (随机获取)

Important: Do not save yet — the URL field needs to be filled in Step 7. Keep this page open.

Step 6: Enter Credentials in Dashboard and Connect

In the COCO Dashboard's WeCom channel configuration page, enter all the credentials obtained above. Note the Webhook URL and Server IP displayed on the page, then click Connect and wait for the connection to succeed.

Step 7: Enter Webhook URL Back in WeCom

After the connection succeeds, copy the Webhook URL from the Dashboard and paste it into the URL field on the "API Message Reception" configuration page you kept open in Step 5. Click Save.

Step 8: Configure Trusted IP

Enter the Server IP from the Dashboard into WeCom's Trusted Enterprise IP (企业可信IP) settings to ensure the server can call WeCom APIs.

Step 9: Start Chatting

Once configuration is complete:

Search for the Bot name in WeCom and start a conversation
Send any message — your AI employee responds immediately
You can also add the application to a WeCom group for team-wide access
Deployment complete!

Group usage: In a WeCom group chat, @mention your application to interact with the AI employee. All group members within the Visible Scope can use it.

WeCom FAQ

Issue	Solution
Cannot save API configuration	Ensure you complete the Dashboard connection (Step 6) first — WeCom validates the URL on save
Application not visible to team members	Check the Visible Scope setting in App Management — make sure all intended users are included
Bot not responding in group	Confirm the application has been added to the group and members are within the Visible Scope
Secret lost or forgotten	In App Management, click Get Secret again — the old Secret is invalidated; reconfigure as needed

Option D: DingTalk (钉钉) Deployment

Estimated time: 8-12 minutes

Note: DingTalk (钉钉) is Alibaba's enterprise collaboration platform, widely used by Chinese companies. DingTalk uses Stream mode (WebSocket long connection), so no public callback URL is needed — deployment is simpler.

Three credentials are required:

Credential	Description
AppKey	Application unique identifier
AppSecret	Application credential key
RobotCode	Robot identifier (usually same as AppKey)

Step 1: Access DingTalk Open Platform and Create an Application

Visit the DingTalk Open Platform App Management page and click Create Application.

Step 2: Enter Application Name and Description

Enter the Application Name (e.g., COCO AI Employee) and Description, then click Save.

Step 3: Add Robot Capability

After saving, you'll be redirected to the "Add Capabilities" page. Click Add Robot capability.

Step 4: Configure Robot and Select Stream Mode

Open the robot configuration page, fill in the required information, select Stream Mode for message reception, then publish.

Note: Stream mode uses WebSocket long connections to receive messages — no public callback URL configuration needed, making deployment simpler.

Step 5: Version Management and Publishing

In the left sidebar, select Version Management & Publishing and click Create New Version.

Step 6: Set Application Visible Scope

Enter the version information, select the appropriate Visible Scope (which team members can see and use the Bot), then save and publish.

Step 7: Get AppKey, AppSecret, and RobotCode

In the application detail page under "Credentials & Basic Info":

AppKey — application unique identifier
AppSecret — click "Show" to view

On the robot configuration page, find the RobotCode (usually the same as AppKey).

Step 8: Enter Credentials in Dashboard

Enter the AppKey, AppSecret, and RobotCode into the COCO Dashboard's DingTalk channel configuration page and click Connect.

Step 9: Start Chatting

Search for the Bot name in DingTalk and start chatting with your AI employee.

Group usage: In a DingTalk group chat, @mention your Bot to interact with the AI employee.

DingTalk FAQ

Issue	Solution
Application not visible to team members	Check the Visible Scope in version publishing — ensure all intended users are included
Bot not responding in group	Confirm the robot has been added to the group and use @mention to trigger
AppSecret forgotten	View or reset in the application credentials page

Option E: Slack Deployment

Estimated time: 8-12 minutes

Note: Slack is widely used by European and US enterprises for team collaboration. Slack uses Socket Mode (WebSocket connection), so no public callback URL is needed — deployment is straightforward.

Two credentials are required:

Credential	Format	Description
Bot Token	`xoxb-...`	Bot User OAuth Token, used to call the Slack API
App Token	`xapp-...`	App-Level Token, used for Socket Mode connection

Step 1: Create a Slack App

Visit Slack App Management and log in
Click Create New App in the top-right corner
Select From scratch in the popup
Enter your App name (e.g., COCO AI Employee) and select the Workspace to install to
Click Create App to finish

Step 2: Enable Socket Mode and Generate App Token

In the App settings left sidebar, find Socket Mode
Toggle Enable Socket Mode on
When prompted to generate an App-Level Token:
- Name the Token (e.g., zylos-socket)
- Add Scope: search and select connections:write
- Click Generate
Copy and save the generated Token (format: xapp-...)

Important: The App Token is displayed only once after generation. Save it immediately. If lost, you'll need to regenerate it.

Step 3: Configure Bot Token Scopes

In the left sidebar, go to OAuth & Permissions
Scroll down to the Scopes section
Under Bot Token Scopes, click Add an OAuth Scope and add the following permissions:

Scope	Purpose
`app_mentions:read`	Read @mentions of the bot
`channels:history`	Read messages in public channels
`channels:read`	View basic channel info
`chat:write`	Send messages as the bot
`files:read`	Read files shared with the bot
`files:write`	Upload files
`groups:history`	Read messages in private channels
`groups:read`	View basic private channel info
`im:history`	Read direct message history
`im:read`	View basic DM info
`im:write`	Start direct messages
`reactions:read`	Read emoji reactions
`reactions:write`	Add emoji reactions
`users:read`	View user info

Step 4: Install App to Workspace

Go back to the top of the OAuth & Permissions page
Click Install to Workspace (or Reinstall to Workspace)
Confirm the permissions in the authorization popup, click Allow
After installation, copy and save the Bot User OAuth Token (format: xoxb-...)

Important: Each time you modify Scopes, you must reinstall the App to Workspace. The Token will be regenerated — update your configuration accordingly.

Step 5: Enable Event Subscriptions

In the left sidebar, go to Event Subscriptions
Toggle Enable Events on
Expand Subscribe to bot events, click Add Bot User Event, and add:

Event	Purpose
`message.im`	Receive direct messages
`message.channels`	Receive messages in public channels
`message.groups`	Receive messages in private channels
`app_mention`	Receive @mentions

Click Save Changes at the bottom

Step 6: Configure App Home

In the left sidebar, go to App Home
Under Show Tabs:
- Check Messages Tab
- Check Allow users to send Slash commands and messages from the messages tab

This enables users to send direct messages to your bot in Slack.

Step 7: Configure Tokens in COCO Channel

Return to the COCO Dashboard and enter the configuration page for the corresponding Channel
Fill in the following two Tokens:
- Bot Token (xoxb-...): from Slack App's OAuth & Permissions page
- App Token (xapp-...): the token generated in Step 2 above
Save the configuration

Step 8: Start Chatting

In Slack, search for your Bot name or find it in the Apps list
Click to start a DM conversation — AI employee responds immediately
To use in a channel, invite the Bot by typing /invite @BotName in the channel
@mention your Bot to trigger responses in the channel
Deployment complete!

Tip: Slack Bot supports both DMs and channel @mentions. You can use it across multiple channels simultaneously.

Slack FAQ

Issue	Solution
Bot not responding	Verify both Bot Token and App Token are correct in the Dashboard
Bot not visible in Slack	Ensure the App is installed to Workspace (Step 4) and App Home is configured (Step 6)
Bot not responding in channels	The Bot must be invited to the channel first using `/invite @BotName`
Token regenerated after scope change	Reinstall the App to Workspace after any scope modification, then update tokens in Dashboard
Cannot send DMs to Bot	Confirm Messages Tab is enabled in App Home settings

Option F: WhatsApp Deployment

Estimated time: ~5 minutes

Note: WhatsApp connects via QR code scanning (linked device), similar to using WhatsApp Web. No API keys, developer accounts, or app configuration are needed — just a phone with WhatsApp installed.

No credentials are required. You only need:

Item	Description
COCO AI Employee	An existing instance in COCO Dashboard
WhatsApp Account	A phone with WhatsApp installed and logged in
~5 minutes	Time to complete deployment

Step 1: Create an AI Employee and Enter Configuration Page

Log into COCO Dashboard
Create a new AI employee or select an existing instance
Click Configure → on the employee card to enter the instance detail page

Step 2: Click WhatsApp "Connect" and Wait for QR Code

In the channel list on the instance detail page, find the WhatsApp card
Click the Connect button
The system will prepare a WhatsApp session in the background — the QR code takes ~30 seconds to generate, please be patient
Once generated, the QR code refreshes automatically every 15 seconds

Important: Do not close the page or click repeatedly while waiting — this may trigger duplicate requests.

Step 3: Open WhatsApp on Your Phone → Linked Devices

Open WhatsApp on your phone
Tap Me (profile icon) in the bottom-right corner
In the settings list, tap Linked Devices

Step 4: Tap "Link a Device" and Scan the QR Code

On the "Linked Devices" page, tap the Link a Device button at the bottom
Your phone's camera opens — point it at the QR code displayed on the Dashboard in Step 2
Wait a few seconds for the connection to complete

Tip: If the QR code has expired, the Dashboard will automatically refresh it. Scan the latest QR code displayed.

Step 5: Connection Complete — Start Chatting

After successful scanning, the Dashboard automatically detects the connection — the WhatsApp card shows Connected
You can now send messages to your WhatsApp account, and the AI employee will respond automatically
Share the AI employee's WhatsApp contact with others to let them chat with your AI directly
Deployment complete!

Note: WhatsApp linked devices may disconnect automatically if the phone is offline for an extended period. If disconnected, return to the Dashboard and scan the QR code again to reconnect.

WhatsApp FAQ

Issue	Solution
QR code takes a long time to appear	The first generation may take 30-60 seconds — this is normal. Do not close the page
QR code expired before scanning	The QR code auto-refreshes every 15 seconds. Use the latest one displayed
"Already in progress" error	A previous QR request is still running. Wait a moment and it will resolve automatically
WhatsApp disconnected after some time	Phone was offline too long. Reconnect by scanning QR code again from the Dashboard
Want to disconnect WhatsApp	Click the Disconnect button on the WhatsApp card in the instance detail page

Channel Deployment Guide ​

Supported Channels ​

Prerequisites ​

Option A: Telegram Deployment (Recommended for international users) ​

Step 1: Create a Telegram Bot ​

Step 2: Configure Bot Settings (Optional but recommended) ​

Step 3: Connect in COCO Dashboard ​

Step 4: Start Using ​

Telegram FAQ ​

Option B: Lark / Feishu Deployment ​

Lark Deployment (Recommended for international teams) ​

Step 1: Access Lark Open Platform ​

Step 2: Create a Custom App ​

Step 3: Configure Permissions ​

Step 4: Get Verification Token ​

Step 5: Connect in COCO Dashboard and Deploy ​

Step 6: Configure Event Subscription ​

Step 7: Create Version and Publish ​

Step 8: Enable Bot and Add to Groups ​

Feishu Deployment (Recommended for domestic China teams) ​

Step 1: Access Feishu Open Platform ​

Step 2: Create an Enterprise App ​

Step 3: Add Bot Capability and Configure Permissions ​

Step 4: Get Verification Token ​

Step 5: Connect in COCO Dashboard and Deploy ​

Step 6: Configure Event Subscription ​

Step 7: Create Version and Publish ​

Step 8: Enable Bot and Add to Groups ​

Option C: WeCom (企业微信) Deployment ​

Step 1: Get Your Corp ID (CorpID) ​

Step 2: Go to App Management and Create an Application ​

Step 3: Set Application Name and Visible Scope ​

Step 4: Get AgentId and Secret, Set Up API Reception ​

Step 5: Get Token and EncodingAESKey (Do Not Save Yet) ​

Step 6: Enter Credentials in Dashboard and Connect ​

Step 7: Enter Webhook URL Back in WeCom ​

Step 8: Configure Trusted IP ​

Step 9: Start Chatting ​

WeCom FAQ ​

Option D: DingTalk (钉钉) Deployment ​

Step 1: Access DingTalk Open Platform and Create an Application ​

Step 2: Enter Application Name and Description ​

Step 3: Add Robot Capability ​

Step 4: Configure Robot and Select Stream Mode ​

Step 5: Version Management and Publishing ​

Step 6: Set Application Visible Scope ​

Step 7: Get AppKey, AppSecret, and RobotCode ​

Step 8: Enter Credentials in Dashboard ​

Step 9: Start Chatting ​

DingTalk FAQ ​

Option E: Slack Deployment ​

Step 1: Create a Slack App ​

Step 2: Enable Socket Mode and Generate App Token ​

Step 3: Configure Bot Token Scopes ​

Step 4: Install App to Workspace ​

Step 5: Enable Event Subscriptions ​

Step 6: Configure App Home ​

Step 7: Configure Tokens in COCO Channel ​

Step 8: Start Chatting ​

Slack FAQ ​

Option F: WhatsApp Deployment ​

Step 1: Create an AI Employee and Enter Configuration Page ​

Step 2: Click WhatsApp "Connect" and Wait for QR Code ​

Step 3: Open WhatsApp on Your Phone → Linked Devices ​

Step 4: Tap "Link a Device" and Scan the QR Code ​

Step 5: Connection Complete — Start Chatting ​

WhatsApp FAQ ​

Channel Deployment Guide

Supported Channels

Prerequisites

Option A: Telegram Deployment (Recommended for international users)

Step 1: Create a Telegram Bot

Step 2: Configure Bot Settings (Optional but recommended)

Step 3: Connect in COCO Dashboard

Step 4: Start Using

Telegram FAQ

Option B: Lark / Feishu Deployment

Lark Deployment (Recommended for international teams)

Step 1: Access Lark Open Platform

Step 2: Create a Custom App

Step 3: Configure Permissions

Step 4: Get Verification Token

Step 5: Connect in COCO Dashboard and Deploy

Step 6: Configure Event Subscription

Step 7: Create Version and Publish

Step 8: Enable Bot and Add to Groups

Feishu Deployment (Recommended for domestic China teams)

Step 1: Access Feishu Open Platform

Step 2: Create an Enterprise App

Step 3: Add Bot Capability and Configure Permissions

Step 4: Get Verification Token

Step 5: Connect in COCO Dashboard and Deploy

Step 6: Configure Event Subscription

Step 7: Create Version and Publish

Step 8: Enable Bot and Add to Groups

Option C: WeCom (企业微信) Deployment

Step 1: Get Your Corp ID (CorpID)

Step 2: Go to App Management and Create an Application

Step 3: Set Application Name and Visible Scope

Step 4: Get AgentId and Secret, Set Up API Reception

Step 5: Get Token and EncodingAESKey (Do Not Save Yet)

Step 6: Enter Credentials in Dashboard and Connect

Step 7: Enter Webhook URL Back in WeCom

Step 8: Configure Trusted IP

Step 9: Start Chatting

WeCom FAQ

Option D: DingTalk (钉钉) Deployment

Step 1: Access DingTalk Open Platform and Create an Application

Step 2: Enter Application Name and Description

Step 3: Add Robot Capability

Step 4: Configure Robot and Select Stream Mode

Step 5: Version Management and Publishing

Step 6: Set Application Visible Scope

Step 7: Get AppKey, AppSecret, and RobotCode

Step 8: Enter Credentials in Dashboard

Step 9: Start Chatting

DingTalk FAQ

Option E: Slack Deployment

Step 1: Create a Slack App

Step 2: Enable Socket Mode and Generate App Token

Step 3: Configure Bot Token Scopes

Step 4: Install App to Workspace

Step 5: Enable Event Subscriptions

Step 6: Configure App Home

Step 7: Configure Tokens in COCO Channel

Step 8: Start Chatting

Slack FAQ

Option F: WhatsApp Deployment

Step 1: Create an AI Employee and Enter Configuration Page

Step 2: Click WhatsApp "Connect" and Wait for QR Code

Step 3: Open WhatsApp on Your Phone → Linked Devices

Step 4: Tap "Link a Device" and Scan the QR Code

Step 5: Connection Complete — Start Chatting

WhatsApp FAQ